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I recently sent out an email to Launchpad users who had selected the “expire incomplete bug reports” option for their project, explaining that we would be enabling this feature again in Launchpad. Well, actually, I sent out a lot of emails. This happened partly due to …
Some bugs get reported more than once. That’s why we’ve got the dupe finder. Some duplicate bugs slip through the dupe finder. Really common issues get quite a few dupes and someone from the relevant project usually goes through and marks them as duplicates of the …
Read more of Dupes of dupes now become dupes of the master bug →
Some bugs attract many, many comments. For a while now, Launchpad has displayed only the first 80 comments on any bug report, with the option of viewing the full comment history. That’s been good for speeding up page loads but not so great at offering an accurate view of …
Recently, we changed the way assigning bugs works on Launchpad. It used to be that anyone could assign anyone else to a bug. This was open to abuse as you can imagine. Bug 511269 was filed about the potential problems with this, and we recently changed Launchpad so that only bug …
Many different types of information are stored in bug reports in Launchpad. Some are actual defects, some are feature requests, some are general issues, and so on. It is not uncommon on Launchpad to have a bug that deals with an issue that a developer cannot resolve. In …
When you’re new to a bug report that’s already had quite a bit of activity, it can take a few minutes to get a hang of what’s been happening. Launchpad gives you a shortcut that lets you quickly see the history of the bug: the bug activity log. Let’s take …
As I’ve said before, Launchpad is pretty big. Getting to know everything you can to do in Launchpad can take a while. Of course, there are the user guide, the tour and the dev wiki even has a feature check-list. It’s still easy to miss things. So, I’m turning …
I want to learn more about how and why people triage bugs, whether that’s in Launchpad or another bug tracker. So, I’m inviting people who often triage bugs to come to either London or UDS in Brussels to tell me more about their experience. If we get two or three …
Launchpad has a feature where it periodically checks the status of remote bugs (as in, bugs recorded in another bug tracker, like bug 12720 in Django). When someone links a bug on Launchpad with a remote bug it’s called a bug watch. All the bug watches for a bug appear in …
Read more of Launchpad's Bug Watch system and other animals →
Imagine the scene, dear reader. You’re running the latest Ubuntu pre-release, dilligently testing that everything works the way it ought. An application crashes horribly; Apport pops up to tell you that it spotted the crash - would you like to report a bug? “Of course …
Read more of You can't be too helpful: Better handling of large blobs by +filebug →