launchpadblog

Earlier today we had intended to roll out some bug fixes following the Launchpad release yesterday. We do this from time to time following a release as needed to ensure the most stable environment for our users. These normally take only a few minutes to implement.

Tonight during the roll-out process we encountered an unexpected error that did not present itself during our normal QA checks. The solution to this problem requires some additional research on our part. We believe we will need to update data in Launchpad early next week in order to resolve this issue. This should not involve any further downtime.

Unfortunately this issue affects the feature in bug #50663 – “There should be a report to show Needs Info bugs that have had a response”. That feature will not work until we resolve the current situation.

We apologize for the disruption in service.

Today, we have introduced a privacy and data retention policy that covers your relationship with Launchpad. You can find it at:

https://help.launchpad.net/PrivacyPolicy

The policy describes the ways in which we use and retain data in Launchpad, including how we:

• gather data
• use cookies
• collect and use data
• allow for data removal and account closure.

This policy formalises what we already do and so is not a change to the way we use data in Launchpad. Please read the policy and send any questions to feedback@launchpad.net.

If you’d like to receive notifications of updates to the policy, please subscribe to the Launchpad News notification feed at http://news.launchpad.net/category/notifications/feed

On Sunday 5th August, we’re taking Launchpad offline for roughly five hours.

The downtime between 4am and 9am UTC will allow us to carry out routine database maintenance.

We’re sorry for the inconvenience this will cause. If you want to find out about future maintenance periods or major changes to Launchpad, subscribe to our Notifications feed or check our Maintenance page.