Archive for the ‘Notifications’ Category

Launchpad’s status page

Tuesday, October 13th, 2009

When writing about the hardware running Launchpad, or even the complexity of the codebase, I’m always tempted to start off by borrowing from Douglas Adams’ introduction to The Hitchiker’s Guide to the Galaxy: “Launchpad is big. Really big.”

With such a big system, it’s inevitable that from time to time we have to rearrange the furniture a little. Aside from our monthly code roll-out, where Launchpad goes read-only for an hour or so, we occasionally have to swap out or reconfigure hardware, as you’d expect. Up until now, we’ve used a combination of this blog and the launchpad-announce mailing list to keep you up to date on any Launchpad service-affecting issues but we haven’t had a canonical (heh) status page to which you can refer and know you’re going to get a definitive answer.

So, now we have the Launchpad status page!

It’s hosted by the excellent identi.ca so you can subscribe using your identi.ca account or to the Atom or RSS feed. We’re also automatically copying everything over to the launchpadstatus Twitter account.

What does it cover?

We’re using the identi.ca-hosted status page to announce service-affecting issues that are happening right now or that we know will happen in the following 48 hours.

Also, we’re only going to post when the main production Launchpad site or the edge environment are affected, as they’re the two environments in which you can do real work.

Longer-term planning

As the status page only covers what’s happening in the next 48 hours, it’s not so useful for longer-term planning. So, as soon as we know about any pending service-interruption, we’ll add it to the maintenance page of the Launchpad dev wiki.

Blog and email updates

We’ll still continue to post notification of down-time here on the Launchpad blog and to the launchpad-announce mailing list. However, we’ll limit those posts to planned maintenance that’s likely to affect a sizeable number of people.

For things happening right now, or that are likely to be no more than the equivalent of a minor bump in the road, we’ll post them to the identi.ca-hosted status page only.

Elsewhere on identi.ca

Don’t forget, we also have a news account on identi.ca and also Twitter.

Code hosting offline 10.00-10.30 UTC 9th October 2009

Wednesday, October 7th, 2009

Launchpad’s code hosting and code browse will be offline for unexpected hardware maintenance from 10.00-10.30 UTC on Friday the 9th October 2009.

During that time you won’t be able to push to, pull from, otherwise modify or browse code that is hosted on Launchpad.

Starts: 10.00 UTC 9th October
Expected back: 10.30 UTC 9th October

Code Hosting offline from 10:00-10:30 UTC, Thursday 1 Oct

Tuesday, September 29th, 2009

Launchpad’s Code Hosting service (code.launchpad.net and all Bazaar access) will be offline from 10:00am-10:30am UTC, Thursday, 1 October 2009. Sorry for the short notice; we need to do some unexpected hardware maintenance.

     Going offline: 10am UTC, 1 Oct 2009
     Expected back: 10:30am UTC, 1 Oct 2009

That’s 11am London (BST), 12 noon Western Europe, 2pm Moscow, 6pm Beijing, 8pm Sydney, 3am California, 6am New York.

Launchpad 3.0 release 22.00 UTC 23rd September 2009

Tuesday, September 22nd, 2009

Launchpad’s web interface will be read-only for around one hour from 22.00 UTC on Wednesday the 23rd September. During that time package uploads and code hosting will be offline.

Going read-only: 22.00 UTC 23rd September 2009
Expected back: 23.00 UTC 23rd September 2009.

During this time we’ll be releasing Launchpad 3.0! Details of the release to follow!

Launchpad privacy policy update

Wednesday, July 1st, 2009

We have added a paragraph, concerning the location data on Launchpad user profile pages, to the Launchpad privacy policy’s “Submitted data” section. That section now reads:

“Launchpad users may add information about themselves via their Launchpad accounts and or their personal pages. This information may assist Launchpad in providing services to the contributor such as email notifications of changes to bugs, projects, teams, etc..

“Your Launchpad account has the option to store a location for you and to display it on your profile page. Until you set that location yourself, other registered Launchpad users can set it on your behalf. Once your location is set, you can hide it from other users.”

View the full privacy policy.

Launchpad read-only 09.00 – 10.00 UTC 24th June

Tuesday, June 23rd, 2009

Launchpad will be in read-only mode for an hour on Wednesday 24th June while we roll-out new code.

Going read-only: 09.00 UTC 24th June 2009
Expected back to normal: 10.00 UTC 24th June 2009

There’ll be a couple of minutes where Launchpad is unavailable while we switch into read-only mode. Keep reading this blog for details of the new release!

Launchpad offline 22.00 – 22.10 UTC 4th June

Wednesday, June 3rd, 2009

We’re taking Launchpad offline for around ten minutes from 22.00 UTC on the 4th June. This is to increase the document storage space available to Launchpad.

Going offline: 22.00 UTC 4th June 2009
Expected back: 22.10 UTC 4th June 2009

Note: Launchpad’s OpenID service will remain online throughout this downtime.

Launchpad read-only 22.00 UTC

Tuesday, May 26th, 2009

We’re releasing Launchpad 2.2.5 today (26th May) at 22.00 UTC. While we roll-out the code, Launchpad will be read-only.

  • Going read-only: 22.00 UTC 26th May 2009
  • Back to normal: 23.00 UTC 26th May 2009

You may notice a couple of minutes around 22.00 where Launchpad is offline. That’s while we switch to read-only mode.

This release was planned for the 27th of May. We’re sorry for the short notice of the change in our release date.

Launchpad read-only from 22.00 UTC 29th April 2009

Tuesday, April 28th, 2009

We’re releasing a new version of Launchpad on the 29th April at 22.00 UTC. While we roll-out the new code, Launchpad will remain online but will be read-only.

Going read-only: 22.00 UTC 29th April 2009
Expected return of read-write Launchpad: 23.30 UTC 29th April 2009

During this time, you can browse Launchpad and use Launchpad’s OpenID server to log into other services including the Ubuntu wiki and Landscape.

At 22.00 UTC, when we switch Launchpad into read-only mode, you may notice a short period when Launchpad is unavailable. If you do, please wait five minutes then try again.

Launchpad update: April 1st maintenance window increased to 3 hours

Tuesday, March 31st, 2009

We previously announced a maintenance window for the Launchpad 2.2.3 release
for one hour.

Due to some issues found during our pre-release quality assurance, we need to increase the maintenance window to three hours.

The new maintenance window is:

Going offline: 22.00 UTC 1st April
Expected back: 01.00 UTC 2nd April

We know downtime really sucks. But while you wait just imagine all the fantastic stuff that you will get with our best release ever, version 2.2.3!

Hang in there while we make the final adjustments in delivering it to you.