Posts Tagged ‘bugs’

Launchpad now accepts mail commands from gmail

Saturday, October 1st, 2011

If you use gmail, you should now be able to send commands to Launchpad without gpg-signing.

gmail puts a DKIM cryptographic signature on outgoing mail, which is a cryptographic signature that proves that the mail was sent by gmail and that it was sent by the purported user. We verify the signature on Launchpad and treat that mail as trusted which means, for example, that you can triage bugs over mail or vote on merge proposals. Previously you needed to GPG-sign the mail which is a bit of a hassle for gmail.

(DKIM is signed by the sending domain, not by the user, so it doesn’t inherently prove that the purported sender is the actual one. People could intentionally or unintentionally set up a server that allows intra-domain impersonation, and it’s reported to be easy to misconfigure DKIM signers so that this happens. (Consider a simple SMTP server that accepts, signs and forwards everything from 192.168/16 with no authentication.) However, in cases like gmail we can reasonably assume Google don’t allow one user to impersonate another. We can add other trusted domains on request.)

If you have gmail configured to use some other address as your From address it will still work, as long as you verify both your gmail address and your other address.

You can use email commands to interact with both bugs and code merge proposals. For instance when Launchpad sends you mail about a new bug, you can just reply

  status confirmed
  importance medium

Thanks for letting us know!

We do this using the pydkim library.

Note that you do need at least one leading space before the commands.

If you hit any bugs, let us know. short Launchpad URLs

Friday, March 18th, 2011

Short story: takes you to bug 12345, and describes more abbreviations.


Sometimes you’d like to point people to an interesting bug in a project that uses Launchpad, like bug 685380 (that ‘1’ and ‘l’ may need to be more distinct in the new Ubuntu Font).

Typing out is a bit tedious, and it uses up a fair bit of space in a microblog entry. You can use any of innumerable URL-shortening services, but then the URL’s opaque; which is a shame since it really just wants to represent a 6-digit number.

Therefore: (pad love), transparent short URLs for bugs, and other things including projects, people, bug-filing forms, packages, and more.

Maybe someone would like to make bookmarklets that generate these links, or add them into the Launchpad UI?

Thanks to Latvia for letting us use a fraction of their domain name space!

Bug search no longer does substring matching of source package names

Wednesday, February 16th, 2011

As part of improving performance we have disabled the substring matching of source package names. This fixes bug 268508 and bug 607960. However its a slightly contentious issue – opinions vary about whether bug 268508 is a valid bug or not.

So we have only disabled it – the code is still present and when we have more leeway on the performance of bug searching we’ll revisit this and look into some design and UI analysis to decide whether substring matching of this sort should be done or not.

For now though, there should be less timeouts in bug searches.

Bug expiry reactivated

Wednesday, February 9th, 2011

As we foreshadowed last October, bug expiry is now active again.

Bugs that are marked Incomplete and that haven’t been touched for 60 days will now start moving to the Expired state. If it turns out the bug’s still useful or valid, anyone can move it back.

We recommend people use the Incomplete state to mean: if this bug report doesn’t get more information, there’s nothing we can do with it.

This only affects projects expire incomplete bug reports setting turned on in the Configure bug tracker page.