How to do Juju – Charming oops-tools
Published by Diogo Matsubara February 2, 2012 in General
Recently the Launchpad Red Squad and Product Team started working on a new cloud project. As part of that project we’ll be using Juju, a tool that helps you easily deploy services on the cloud.
As an opportunity to learn more about how Juju works, I wrote a charm to deploy oops-tools, an open source Django application that helps visualize and aggregate error reports from Launchpad, on Amazon’s EC2 and Canonical’s private Openstack cloud.
You might be asking, what’s a charm? Charms are basically instructions on how to deploy services, that can be shared and re-used.
Assuming you already have a bootstrapped juju environment, deploying oops-tools using this charm is as easy as:
$ juju deploy --repository=. local:oops-tools
$ juju deploy --repository=. local:postgresql
$ juju add-relation postgresql:db oops-tools
$ juju expose oops-tools
That’s it! With just a few commands, I have an instance of oops-tools up and running in a few minutes.
Under the hood, the oops-tools charm:
- starts two Ubuntu instances in the chosen cloud provider, one for the webserver and another for the database server
- downloads the latest trunk version of oops-tools and its dependencies from Launchpad
- configures oops-tools to run under Apache’s mod_wsgi
- configures oops-tools to use the database server
There’s still work to do, like add support for RabbitMQ (oops-tools uses rabbit to provide real-time error reports), but this initial iteration proved useful to learn about Juju and how to write a charm. As it is, it can be used by developers who want to hack on oops-tools and can be easily changed to deploy oops-tools in a production environment.
If you’d like to give it a try, you can get the charm here: https://code.launchpad.net/~charmers/charms/oneiric/oops-tools/trunk
Enjoy!
| (“Harry Potter’s The Standard Book of Spells” by Craig Grobler, licensed under a CC BY-NC-ND license) |
Fighting fire with fire – Changes to bug heat
Published by Dan Harrop-Griffiths January 30, 2012 in General
We’re making changes to the way that bug heat is calculated and displayed in Launchpad. From 6th February, bug heat will no longer age/degrade, and the active flame counter symbol will be replaced by a number, next to a static flame. Here’s why.
Bug heat ageing is the cause of a wide range of timeouts in Launchpad. Every bug’s heat has to be recalculated and updated every day using a series of complex calculations, and when there are around 1 million bugs reports to track, that’s a lot of pressure on the system, consuming a significant chunk of resources. Turning off bug aging is the simplest way to solve this issue.
Display
The flame counter symbol, although adding some visual flair (and flare), also needs to update every time the bug age recalculations are made. The continual stream of updates to the bug rows also results in poor search index performance.
We’ll still have a flame symbol, however it’ll be static, with the bug heat number next to it. Although not as visually dynamic, it’ll be easier to work out bug heat scores more exactly, at a glance.
Although I’m sure some of us will miss this little Launchpad feature, less timeouts is good news for everyone.
| (“Happy and safe birthday” by Stéfan, licensed under a CC:BY-NC-SA license) |
Social private teams
Published by Curtis Hovey January 26, 2012 in Cool new stuff, Projects
The title may sound like a contradiction, but I assure you that it is not. You can now use private teams in social contexts in Launchpad. Private teams can collaborate with public projects and other teams if they choose to reveal the existence of the private team.
- Private teams can me members of other teams.
- Other teams can be members of private teams.
- Private teams can subscribe to bugs, blueprints, branches, and merge proposals
- Private teams can be in public project roles, such as maintainers, drivers, and bug supervisors.
- You can change the branch owner to be a private team.
- Private team personal branches (+junk) are always private.
When a member places the private team in a social situation, a the member is asked to confirm that it is okay to reveal the team’s identifying information. This information is the team’s Launchpad Id used in URLs, the displayname, icon, and logo. A user can visit the private team’s Launchpad page and will only see that information. The rest of the page is not shared. Anonymous users cannot see a private team’s page because that user is not being social; logged in users can see the private team’s page
Private team page seen by a non-member
Launchpad did not permit these interactions previously because it was not clear who should know about the team. Someone has to know. If Launchpad permitted private teams to subscribe to bugs or be members of teams without anyone knowing of them, they would be unaccountable. Private teams could spy on organisation, or learn about security vulnerabilities to exploit. Launchpad will not ever permit such asocial behaviour. The resolution for social interactions was to permit other parties to know enough of the private team to make an informed decision. For example, when I choose to make a bug private, I want to know who was already seen the bug through a subscription. I may choose to unsubscribe the private team if I do not trust them.
Private teams may invite exclusive teams to be members. Exclusive teams (moderated or restricted teams) review all members so they are accountable. If a team admin trusts the admins of another team, and that team is accountable, Launchpad permits the other team to be a member. This is actually a rule that applied to all exclusive teams. private teams are always exclusive (restricted membership policy). The only nuance with private teams is when it is a member of another team; the super team may know the members of the private sub team because the super team has the right to audit all its members so that it too can be accountable.
New feature – Customise your bug listings
Published by Dan Harrop-Griffiths January 23, 2012 in Bug Tracking, General
Custom Bug Listings
Over the past few months the Launchpad Orange Squad has been working to make it easier to get the information that matters to you from bug listings.
A lot of you have said in the past that you’d like to be able to filter bugs in a way that works best for you. Hopefully this new feature, with its customisable functionality should help with this goal, filling your screen with more of what you want to see.
Features
You can now sort bugs by criteria such as name, importance, status and age. You can switch on the criteria that you use most and turn off criteria that you don’t use. So if you always like to see bug age, but aren’t interested in heat, you can switch on age and switch off heat, and so on.
Display
We’ve also redesigned how bug listings are displayed – fitting more information into each bug listing, and adding sort options such as bug age, assignee, reporter, and tags.
You can put your results into ascending or descending order without having to reload the page, and you’ll be able to save your preferred layout, so your settings will be saved for the next time you need to look over your bugs.
User research
This was my first main project since joining the Launchpad team back in November as the new Usability & Communications Specialist. User research has played an important part in how we’ve defined the feature and the decisions the team has made to improve the display, wording and functionality.
A number of you took part in one to one interviews, at group sessions at UDS-P and by taking part in an online survey. Thanks to everyone involved – what you told us has really helped to make this feature a more user-friendly experience. Some of our user research results (link) are already available online, with more being added soon. We’ll be carrying out some further tests in the weeks ahead, so please get in touch if you’d like to get involved.
Bugs
Every new feature has teething problems, and custom bug listings is no different. We still have a number of bugs that need tweaking, so please bear with us, and file any bugs if you spot anything that’s still out there.
New approaches to new bug listings
Published by Aaron Bentley December 15, 2011 in General
The new bug listings listings were the first time my squad, the Orange Squad, had a chance to work on some really nice in-depth client-side UI since our squad was formed. Not only were we implementing the feature, we wanted to lay groundwork for future features. Here are some of the new things we’ve done.
Synchronized client-side and server-side rendering
Early on, we decided to try out the Mustache template language, because it has client and server implementations. Although we wanted to make a really responsive client-side UI, we also wanted to have server-side rendering, so that we’re not broken for web crawlers and those with JavaScript disabled. Being able to use the same template on the server and the client seemed ideal, since it would ensure identical rendering, regardless what environment the rendering was done in.
It’s been a mixed bag. We did accomplish the goal of using a single template across client and server, but there are significant bugs on both sides.
The JavaScript implementation, mustache.js, is slow on Firefox. Rendering 75 rows of data takes a noticeable length of time. If you’re a member of our beta team, you can see what I mean. Go to the bugs page for Launchpad itself in Firefox. Click Next. Now click Previous. This will load the data from cache, but it still takes a visible length of time before the listings are updated (and the Previous link goes grey).
mustache.js also has bugs that cause it to eat newlines and whitespace, but those can be worked around by using the appropriate entity references, e.g. replacing “\n” with “ ”
The Python implementation, Pystache, does not implement scoping correctly. It is supposed to be possible to access outer variables from within a loop. On the client, we use this to control the visibility of fields while looping over rows. On the server, we have to inject these control variables into every row in order for them to be in scope.
We needed a way to load new batches of data. Mustache can use JSON data as its input. Launchpad’s web pages have long had the ability to provide JSON data to JavaScript, but Brad Crittenden and I recently added support for retrieving the same data without the page, via a special ++model++ URL. This seemed like the perfect fit to me, and it’s turned out pretty well. Using the ++model++ URL rather than a the Launchpad web service means the server-side rendering can tightly parallel the client-side rendering. Each uses the same data to render the same template. It also means we don’t have to develop a new API, which would probably be too page-specific.
Client-side Feature Flags
While in development, the feature was hidden behind a Feature Flag. But at one point, we found we wanted access to feature flags on the client side, so we’ve now implemented that.
History as Model
We wanted users to be able to use their browser’s Next and Back buttons in a sensible way, especially if they wanted to return to previous settings. We also wanted all our widgets to have a consistent understanding of the page state.
We were able to address both of these desires by using YUI’s History object as a common model object for all widgets. History provides a key/value mapping, so it can be used as a model. That mapping gets updated when the user clicks their browser next and back buttons. And when we update History programmatically, we can update the URL to reflect the page state, so that the user can bookmark the page (or reload it) and get the same results. Any update to History, whether from the user or from code, causes an event to be fired.
We’re able to boil the page state down to a batch identifier and a list of which fields are currently visible. The actual batches are stored elsewhere, because History isn’t a great place to store large amounts of data. For one thing, there are limits on the amount of data that can be stored. For another, the implementation that works with old browsers, HistoryHash, can’t store anything more complex than a string as a value.
All our widgets then listen for events indicating History has changed, and update themselves according to the new values in the model.
Summing up
It’s been an interesting feature to work on, both because of the new techniques we’ve been able to try out, and because we’ve been closely involved with the Product team, trying to bring their designs to life. We haven’t quite finalized it yet, but I’m going on leave today, so I wanted to let you know what we’ve all been up to. Happy holidays!
Legacy, performance, testing: 6 months of new critical bugs analyzed
Published by Francis J. Lacoste December 9, 2011 in General
The Launchpad maintenance teams have been working since the beginning of the year at reducing our Critical bugs count to 0. Without much success this far. The long term trend keeps the backlog at around 300. And it’s not because we haven’t been fixing these. Since the beginning of the year, more than 800 Critical bugs were fixed, but more than 900 were reported 🙁
So I investigated what was the source of all these new critical bugs we were finding. A random sample of 50 critical bugs filed were analyzed to see where and why they were introduced. The full analysis is available as a published Google document.
Here are the most interesting findings from the report:
- Most of the new bugs (68%) are actually legacy issues lurking in our code base.
- Performance and spotty test coverage represents together more than 50% of the cause of our new bugs. We should refocus maintenance on tackling performance problems, that’s what is going to bring us the most bang for the bucks (even though it’s not cheap).
- As a team, we should increase our awareness of testing techniques and testing coverage. Always do TDD, maybe investigate ATDD to increase the coverage and documentation our the business rules we should be supporting.
- We also need to pay more attention to how code is deployed, it’s now very usual for scripts to be interrupted, and for the new and ancient version of the code to operate in parallel.
Another way of looking at this is that Launchpad represents a very deep mine of technical debt. We don’t know how exactly deep the mine is, but we are going to find existing Critical issues until we hit the bottom of the mine. (Or until we finish refactoring enough of Launchpad for better testing and performance. That’s what the SOA project is all about.)
In the mean time, we should pay attention to regressions and fallouts, (those are really the new criticals) to make sure that we aren’t extending the mine!
Photo by Brian W. Tobin. Licence: CC BY-NC-ND 2.0.
Custom bug listings – have your say
Published by Dan Harrop-Griffiths December 6, 2011 in General
Our custom bug listings beta has been up and running for just over a week now – thanks to everyone in the Launchpad beta testers group that have tried it out, and thank you for all your valuable feedback and comments. If you haven’t tried it yet, you can get access by joining our beta team here: https://launchpad.net/~launchpad-beta-testers
We want to improve how the default information is displayed to make this tool work better, so we’ve put together a super-quick survey to find out:
– What information about a bug you most want to see in bug listings
– What the default ‘order by’ options should be
– If you’d like to see any other ‘order by’ options.
These three questions should only take a few minutes to complete, but they’ll add real value to our work redesigning how bug listings appear and function. Here’s the link if you’d like to take part
Launchpad translations disruption 10.00 UTC 2011-11-29
Published by Matthew Revell November 28, 2011 in Notifications, Translations
Launchpad translations will be unavailable for around one hour, starting 10.00 UTC, on Tuesday 2011-11-29, to allow us to open the translations for the next Ubuntu release, Precise Pangolin (to be 12.04 LTS).
We tried this last week but hit some problems. Rather than prolong the disruption, we decided to bring translations back online and delay the opening of Precise’s translations until after we’d fixed the issue.
While we’re opening Precise’s translations, Launchpad will not be importing translation files and the web interface for making and reviewing translations will be unavailable. This includes imports for translation uploads, but also imports from Bazaar branches.
Once this is done, imports will resume normally and any backlog should be processed quickly after that.
Customisable bug listings in beta!
Published by Dan Harrop-Griffiths November 24, 2011 in Bug Tracking
The information displayed with bug listings is often not what you want to see – you might not be interested in bug heat and want to see bug age, but it’s not there. Looking at this problem, we’ve come up with a new beta feature: custom bug listings. A lot of you have said that you’d like to be able to filter bugs in a way that works best for you. Hopefully this new functionality should help with this goal:
- You’ll be able to sort bugs by criteria such as name, importance and status.
- You can put them into ascending or descending order without having to reload the page.
- You’ll be able to save your preferred layout.
We’ve also redesigned how bug listings are displayed – fitting more information into each bug listing, and adding sort options such as bug age, assignee, reporter, and tags.
We’ve done some successful rounds of user testing and would love to hear your options on this great new feature. We’ve just released it into beta. To see it, you need to be part of Launchpad Beta Testers. To try it out, take a look at any bugs listing, like this one for Openstack.
Let us know how you get on with it: either report a bug (using the bug tag bug-columns) or join us on launchpad-users.
2011/11/28 update: we have temporarily suspended the beta, but we’ll have it back in the next day or so
Photo by Stephen Fulljames. Licence: CC-BY-SA.
Ending support for multi-tenancy
Published by Curtis Hovey November 23, 2011 in Bug Tracking, Code, Coming changes
Launchpad is ending support for multi-tenancy for branches and bugs to ensure that projects can manage the disclosure of private information. This is a fundamental change to how launchpad permits communities to share projects. Very few users will be affected by this change, but several communities will need to change how they work with private bugs and branches.
Launchpad currently permits users to create private bugs or branches that cannot be seen by the project maintainers, or the project’s other communities. This feature permits communities and companies to develop features in secret until they are ready to share their work with the other communities. This exclusivity feature is difficult to use, difficult to maintain, and makes Launchpad slow. This feature also contradicts the project maintainer’s need to be informed and to manage the disclosure of confidential information. When multiple parties can control privacy on a project, important information is lost.
While discussing the proposed changes with Launchpad stakeholders, I was surprised that most believed that the project maintainers could see the private bugs they were reporting — they wanted to collaborate, but the subscription-as-access mechanism is faulty. There are thousands of private bugs reported in Launchpad that cannot be fixed because the person who can fix the issue is not subscribed.
A contributing reason to drop support for private branches on project you do not maintain is that the feature is fundamentally broken. Privacy is inherited from the base branch. If you cannot access the base branch your branch is stacked on, you are locked out. Project owners can, and accidentally do, lock out contributors. You cannot subscribe someone to review the security concerns in your branch if that user does not have access to the base branch. Project contributors must subscribe each other to their respective branches to collaborate on a fix or feature.
This change is a part of a super-feature called Disclosure. To ensure that confidential data is not accidentally disclosed, project maintainers will be able to view and change who has access to confidential project information. Maintainers can add users to security or proprietary policies to grant access to all the information in the respective policy. You will not need to subscribe users to individual bugs or branches, unless you want to grant an exception to a user to access one confidential piece of information.
